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Locksmiths Guild - Landmark Locksmith Bill Passes Oregon House


Locksmiths Guild -SALEM, Oregon - Landmark legislation to license locksmiths was approved by the Oregon House of Representatives today by a vote of 56 to 3. State Representative John Huffman (R-The Dalles) said that the state must "ensure the public has confidence, competent, technicians to help protect families and businesses by certified locksmiths.

House Bill 3127 allows the Board of Construction Contractors for background checks, require locksmiths to pass an examination and enact other laws. locksmiths up to 2,000 people could be licensed under HB 3127.

Currently there is no right to determine who can and can not be a locksmith. "That means that a sex offender or someone with a felony can have access to knowledge and materials to walk through any door," said Huffman. During his speech on the floor of the Oregon House of Representatives also noted that scam artists are preying on consumers.

"If you look in the phone book or call 411 are located outside the state hundreds of scammers ripping to customers through labor and poor quality of the bait and switch schemes, costing the public thousands of dollars on false charges, "Huffman said after the vote. HB 3127 added to help hundreds of small businesses throughout Oregon, the legitimate locksmith shops.

"In this changing economy, the last thing we need is someone scamming us of our money and security," said Chris Tardiff CMS, and Master Certified SafeCracker owner KeyConcepts locksmith service and Safecracker. "Legislation of this kind makes a strong statement on the ethics of the State of Oregon strives to keep. "

"We are proud of the legislation that protects the public and maintains the good name of locksmiths," said Ernie Blatz, President of the Pacific Locksmith Association and Owners Ernie Locks and keys in The Dalles and Hood River. "We are anxious for the safety of this bill will bring to the general public." The legislation was sponsored by the Association of Pacific locks with the help of their national group, the Association of locksmiths of America.

One of the thousands of Oregon who was a victim of these unscrupulous people every year is Claudine Werner Lake Oswego. She uses an 800 number to contact a locksmith claiming to be from Tigard. He changed the lock on your gate with a knock-off key. When a locksmith finally came, he found the lock was set up to accept a master key as well.

"I assure you, to know that a key to your front door is there somewhere in the world is very disturbing and frightening experience," said Werner. "Other large cities in this country have experienced locksmiths who shared false or sold the duplicate keys of houses and cars. Oregon citizens should be protected from this invasive crime." Source: State Representative John Huffman- Locksmiths Guild

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Locksmith, you are clearly in a jam--stranded!


SALT LAKE CITY -- When you decide to call a locksmith, you are clearly in a jam--stranded! It is something that will likely happen to all of us, at least once. KSL-5 News exposes how one locksmith company may be taking advantage of your misfortune.The complaints stretch across the country about one company that also does business here in Utah. Customers are upset, not about the time it takes to unlock their doors, but by an unexpected switch. KSL 5 News goes undercover to see why some say Dependable Locks might be dependable for the wrong reason.

Before you can call a locksmith, you need to be locked out! So KSL 5 News set up a hidden camera in two parking lots, intentionally got stranded and dialed Dependable Locks.

Seems this company quotes customers one price over the phone. When the locksmith arrives: surprise! The actual bill jumps by $100, $125, even $150. The complaints include a customer in Murray who said he was stuck paying the unexpected, higher price because he had to get to surgery.

School teacher Marianne Yule told us she felt tricked by Dependable Locks.

"I needed to get into my house," explained Yule. "I had no choice, except break a window"

Yule was given a phone estimate of around $55. But when the locksmith arrived, "The price was nothing like the quote," said Yule. The final bill: $137. "I was just shocked," she said.

Let's see what happens when we call Dependable Locks for service. By phone, the company gives reporter Debbie Dujanovic and a producer estimates that sound very familiar-- around $55. Like clockwork, the locksmith arrives. Sure enough, those prices go up and up.

"OK, so what's the total?" asked Dujanovic. "It's $118," said the locksmith.

The locksmith delivers that new price of $118 before he even tries to unlock the van. There's no discount, even when Dujanovic pitches in, helping the locksmith find the latch that opens the door.

At the other location, things are even worse. The new price this time is $158. We asked both locksmiths to explain the fees. It seems the company always charges a flat rate of $39.00 to come out. But here's where things get sticky. There is a second charge to actually unlock a door. When we called Dependable Locks for help the operator told us that charge was $15 and up. Apparently, they mean way up.

Dujanovic asked one of the locksmiths, "Is it ever 15 bucks?"

"It's 15 and up," he said, "if you have a smaller car."

But the other locksmith, who unlocked our smaller vehicle, let us in on something.

The producer pointed out to this guy that "$15 is a lot different than $119."

"Right," he said, but we never do some jobs for $15."

They never charge $15? It's time to get answers from Dependable Locks. But the location of company headquarters is as mysterious as the fees. One of the local phone listings came back to an address in Layton. Dujanovic checked it out and discovered, "It's a field. There's nothing here."

A dozen other phone numbers and addresses for Dependable Locks led us to the middle of intersections, parking lots and alleys, a public park, even the federal courthouse! Several phone calls later we figured out headquarters isn't anywhere near Utah. The 801 area code phone numbers for Dependable Locks are automatically forwarded to a call center in Florida. We left numerous messages asking for a response to our report. We have not heard back from the company.

The locksmiths who opened our vehicle doors told us they do not set the fees they charge. They blamed the company who pays them hourly wages.

So, how can you end up with the right locksmith? Hire someone who charges a flat fee for car and house lockouts. We called around and heard estimates from $45 to $75. None of these places have an "and up" clause in their fees. - Debbie Dujanovic reporting : Produced by Kelly Just

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